What is the appropriate first step if a client experiences an allergic reaction during a service?

In the event a client experiences an allergic reaction during a service, the appropriate first step is to stop the service immediately and provide appropriate care. This action is crucial for several reasons:

First, continuing the service could exacerbate the client's condition, leading to further discomfort or a more severe reaction. Stopping the service ensures the safety of the client and allows for immediate attention to the situation.

Providing appropriate care means assessing the severity of the reaction and determining the next steps—this might include rinsing the affected area, applying a cold compress if there is swelling or discomfort, and monitoring the client’s condition closely. If the reaction is severe, additional steps, such as calling emergency services or having an emergency plan in place, may be necessary.

By acting promptly and prioritizing the client's health, you demonstrate a professional understanding of safety protocols in the salon environment. This response not only protects the client but also upholds the standards and responsibilities imposed by the cosmetology board.